HashOut: 2007/10/10

India Calling

Wonder why companies are moving their support centers to India? Which other nation's people have the patience to deal with customer queries like these:

Tech support: What kind of computer do you have?
Customer: A gray one.

Customer: Hi, I can't get my diskette out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No, wait a minute. I hadn't inserted it yet; it's still on my desk. Sorry.

Tech support: Click on the 'My Computer' icon on the left side of the screen.
Customer: Your left or my left?

Tech support: Good day. How may I help you?
Customer: Hello. I can't print.
Tech support: Would you click on 'Start' for me and...
Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates!

Customer: Hi, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says it can't find it.

Customer: I have problems printing in red.
Tech support: Do you have a color printer?
Customer: Oh.... thank you.

Tech support: What's on your monitor now, ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.

Tech support: Your password is the small letter 'a' as in apple, a capital letter 'V' as in Victor, and the number '7'.
Customer: Is the 7 in capital letters?

Customer: I can't get on the Internet.
Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.

Customer: I have a huge problem. A friend put a screen saver on my computer, but every time I move the mouse, it disappears.

Tech support: How can I help you?
Customer: I'm writing my first e-mail.
Tech support: Ok, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?

A woman customer called the Canon help desk about a problem with her printer.
Tech support:
Are you running it under Windows?
Customer: No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.
» Continue reading

Read more on